Frequently Asked Questions
Everything you need to know about the Fresh Neighbors marketplace.
Buying Harvests
How do I pick up my produce?
Once you reserve an item, the grower will contact you with their specific pickup details. Usually, this is at their garden gate or a designated neighborhood spot.
Is the produce organic?
Each grower is required to list their growing practices. Look for the "🌿 Organic" badge on grower profiles for those following organic standards.
Can I cancel a reservation?
Yes, you can cancel up to 24 hours before the scheduled pickup time through your My Orders page.
Growing & Selling
Is it free to list my harvest?
Yes. Creating a profile and listing your produce is completely free. Fresh Neighbors does not take a fee on produce sales. You settle payment directly with the buyer at pickup.
What if I only have a small surplus?
That is exactly what Fresh Neighbors is for! Whether it is one extra basket of strawberries or fifty eggs, every local listing matters.
Do I need insurance?
Most small-scale garden sales are covered under local Cottage Food laws. We recommend checking your local municipal guidelines provided in the Grower Resource section.