Frequently Asked Questions
Everything you need to know about the Fresh Neighbors marketplace.
Buying Harvests
How do I pick up my produce?
After you reserve an item, coordinate the pickup plan directly with the grower. We recommend the grower’s scheduled market or community event when it fits. Some growers may also offer another pickup location.
Is the produce organic?
Each grower is required to list their growing practices. Look for the "🌿 Organic" badge on grower profiles for those following organic standards.
Can I cancel a reservation?
Yes, you can cancel up to 24 hours before the scheduled pickup time through your My Orders page.
Growing & Selling
Is it free to list my harvest?
Yes. Creating a profile and listing your produce is completely free. Fresh Neighbors does not take a fee on produce sales. You settle payment directly with the buyer at the pickup location you arrange, ideally at a scheduled market or community event.
What if I only have a small surplus?
That is exactly what Fresh Neighbors is for! Whether it is one extra basket of strawberries or fifty eggs, every local listing matters.
Do I need insurance?
Most small-scale garden sales are covered under local Cottage Food laws. We recommend checking your local municipal guidelines provided in the Grower Resource section.
Help & onboarding
Start with the walkthrough for your role.
Short guided demos show the first useful action for neighbors and growers. Pickup is coordinated directly with the grower, with a scheduled market or community event preferred when it fits.
Alice's first reservation
Open full demo →Bob's first listing
Open full demo →